Tech Coach
by Asurion Mobile Applications, LLC.
Get the most out of your tech with our Tech Coach experts!
Tech Coach
Plus, enjoy access to digital tools, manage repairs, and even file a claim with Asurion® straight from the app.
Tech Coach lets you:• Enjoy instant access, connecting you live or via text chat in seconds.• Get 24/7 support, all in one place from a Tech Coach expert, who takes the time to get your issues resolved.• Get the most out of your device with proactive tips for device setup, OS upgrades and other relevant tech topics.• Find support for your device and help connecting it to virtually anything else.• Find your protection plan benefits easily.• File claims quickly and hassle-free with Asurion.®• View or manage the repair and replacement options included in your protection plan• Experience a personalized, one-on-one session with a Tech Coach expert.Download the Tech Coach app now and make it easy to get the tech help you need, right when you need it.Please note: This app uses Device Administrator permission.
In order to provide remote support and screen-sharing capabilities, some devices require device administration access.
This access will only occur with your permission and will be disabled when the remote session ends.App usage analytics and device data are sent to our servers for analysis in order to provide the best service we can.
Your device characteristics data and device ID might be also sent to third parties; in case of an app crash, personal information will not be shared.
Full information is available for you in the Privacy Policy that you can review before downloading the app.
About Tech Coach
- Package name (App ID)
- com.asurion.solutohome.verizon
- Available on
- Google Play
- Price
- Free
- Version
- v6.2.1
- Updated
- February 9, 2022
- Developer
- Asurion Mobile Applications, LLC.
Looking for the Tech Coach APK?
The safest way to get Tech Coach (com.asurion.solutohome.verizon) on your Android device is to install it directly from Google Play — you'll always get the latest official version, automatic updates, and no risk of modified or infected APK files from third-party sites.
Social Features
Connect and share with friends and the community.
Smart Home
Control and monitor your home with smart features.
Offline Mode
Use the app without an internet connection. Your data syncs when you're back online.
See Tech Coach in Action
What Our Users Say
Don't just take our word for it. Here's what our users have to say about this Android app.
"Don't schedule a call back. I'm 0-4 expecting them to call me back at the set time we agreed upon. Also don't believe anything they promise you....try and get it in writing or it won't happen"
"What a waste of time. Don't use this app . Another 5 hours with no help at all"
"Didn't work"
"I have tried to get tech assistance from this app many times. The waiting time to reach a tech coach is unbearable, it causes me to be irritable by the time someone is finally available. They were only able to fix the issue once. So, when they tell you they are escalating your issue up to the next level, that is just their way to get to rid of you because they can't fix it. Don't hold your breath waiting for the next level to reach out to you, because its just never going to happen."
"The tech coach that helped me was very patient with me, helped me to get my tech problem investigated."
"these folks were extremely helpful and solved my problem!!!"
"I've noticed when your working with someone and you have to call back you get someone else. I've wasted so much time with my last 2 issues, it makes me feel like I could save myself a whole lot of money getting different protection. the techs I talked with were friendly, but again you waste a lot of time going back and forth. now I have to call back to talk to tier two."
"John was my tech coach. Thank you, John, for listening to my issue and helping me. John is a true retail specialist and made me feel like I am important to Verizon. He did not try to make me feel incompetent. Thank you John."
"Okay"
"it's."
Frequently Asked Questions
Is Tech Coach free?
Yes, Tech Coach is free to download and install on Android through Google Play.
How do I install Tech Coach on Android?
Open Google Play on your Android phone or tablet, search for Tech Coach by Asurion Mobile Applications, LLC. or tap the Google Play button on this page, then tap Install. The app downloads and installs automatically.
What is com.asurion.solutohome.verizon?
com.asurion.solutohome.verizon is the App ID (package name) of Tech Coach on Google Play. Every Android app has a unique package name, and it is the safest way to verify you are installing the official app.
Is Tech Coach safe to download?
Installing Tech Coach from Google Play is the safest option: you get the official version published by Asurion Mobile Applications, LLC., verified by Google Play Protect, with automatic updates. Avoid APK files from unofficial third-party sites.
Get Tech Coach Today
Tech Coach for Android — free download on Google Play.
Compatible with Android phones and tablets — available on Google Play.
Ask AI about this app
Get instant answers about features, tips and more from popular AI assistants.